更新时间:2022-09-21 12:40:11
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我的博客已迁移到xdoujiang.com请去那边和我交流 iTop,作为全面支持ITIL流程的一款ITSM工具,具有强大的ITSM功能,开源免费,简单易用. iTop,即IT运营门户(IT Operation Portal),是一个开源web应用程序,用于IT环境的日常运营. 它基于ITIL***实践,而又不拘泥于任何具体流程.它很灵活,可以适应不管是非正式的、务实的流程, 还是严格遵循ITIL的流程.它的核心是CMDB,即配置管理数据库(Configuration Management Data Base). CMDB是iTop最早开发的部分,然后是工单流程和其它衍生流程.它的理念是,CMDB必须是业务工具. 保证CMDB的准确性和最新性的唯一方式是:IT团队(如技术支持代理、IT工程师等)每天使用它. 此外,CMDB与其它IT工具(如监控系统、报表工具、自动化库存等)整合得越多,CMDB就越全面. 一、基础环境 1、安装基础包 apt-get -y install unzip apache2-mpm-prefork php5-cli mysql-server-5.5 axel libapache2-mod-php5 php5-mysql php5-mcrypt php5-gd php5-ldap
2、版本 cat /etc/debian_version
7.8 3、内核 uname -r
3.2.0-4-amd64 二、安装itop 1、下载包 axel -n 10 http: //sourceforge .net /projects/itop/files/itop/2 .2.0-beta /iTop-2 .2.0-beta-2371.zip
2、创建网站目录 mkdir -p /var/www/itop
3、解压到网站根目录 unzip iTop-2.2.0-beta-2371.zip -d /var/www/itop
4、先查看下安装需求 cat /var/www/itop/INSTALL
Prerequisites: iTop requires - A web server running PHP 5.2.0 or higher, with PCRE, SESSION, php-xml, mysql, iconv, simplexml, hash , json and soap support.
If you wish to use LDAP authentication, then LDAP support must be enabled in PHP.
- A connection to MySQL 5.0 or higher database Web browser support: iTop is developed using FireFox 3.x+ and tested with IE 8+, Safari 5+ and Chrome. Installation: 1. Unzip the distribution (be sure to unzip the subdirectories) and copy the content of the "web" directory in your webserver s document root. If you
don t have direct access to the web server s file system, put the files
in a directory on your local machine and transfer the content of the
directory on your web server using, for example, ftp .
2. Ensure that all the scripts have the appropriate owner ( if PHP is running in
safe mode, having some scripts with an owner different from the owner of
other scripts will be a problem).
Check the access rights on the files /folders : the setup needs to have write
access either to the whole directory where iTop is installed or to the following
subdirectories (create them if needed)
- conf
- data
- env -production
- log
3. Open the main iTop directory in your web browser. iTop should then display
the setup instructions on screen .
5、授权 chown www-data.www-data itop/ -R
6、我们这里从网页上进行安装和配置http: //10 .1.10.117 /itop/web/setup/index .php
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三、参考文章 https: //wiki .openitop.org/
http: //itop .itilxf.com/
http: //sourceforge .net /projects/itop/
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